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  • Writer's pictureHashi Sivananthan

5 Ways AI Can Help Your Business Today.

Updated: Dec 5, 2023

"A study by the University of Oxford found that automation could save SMBs up to $18,000 per employee per year."

As a business owner or operator, you know firsthand how challenging it can be to run a small or medium-sized business (SMB). From managing and analyzing large amounts of data to improving customer service, there are many pain points that can distract you from the important work of growing your business.



5 Ways AI Can Help Your Business Today.



But what if there was a way to solve these pain points once and for all? That's where AI and automation come in. These tools can help SMBs streamline their operations, improve efficiency, and reduce costs.


Here are five common pain points that AI and automation can help SMBs solve:

  1. Managing and analyzing data: According to a survey by IDC, 44% of SMBs reported that managing and analyzing data is a significant challenge for their business. AI and automation tools can help SMBs process and analyze data more efficiently, allowing them to make better-informed decisions and optimize their operations.

  2. Improving customer service: A survey by American Express found that poor customer service was the main reason why customers switch to a competitor (63% of respondents). AI-powered chatbots and customer service tools can help SMBs handle customer inquiries and complaints more efficiently, improving customer satisfaction and retention.

  3. Streamlining and automating tasks: A survey by Deloitte found that SMBs spend an average of 17 hours per week on administrative tasks. Automation tools can help SMBs automate routine tasks, freeing up time and resources for more important work.

  4. Improving marketing and sales efforts: A survey by HubSpot found that personalized marketing campaigns have a higher conversion rate (6 times higher) compared to non-personalized campaigns. AI and automation can help SMBs optimize their marketing and sales efforts by identifying patterns and trends in customer behavior, personalizing marketing campaigns, and automating lead generation and nurturing processes.

  5. Enhancing supply chain and logistics: A survey by DHL found that 52% of SMBs reported supply chain and logistics as their biggest challenge. AI and automation can help SMBs optimize their supply chain and logistics operations by predicting demand, identifying bottlenecks, and automating transportation and warehouse management.


Investing in AI and automation can have a significant impact on the growth and success of small and medium-sized businesses (SMBs).


How can AI help your business?


AI and Automation tools can help SMBs streamline their operations, improve efficiency, reduce costs, and increase revenue.


A study by the University of Oxford found that automation could save SMBs up to $18,000 per employee per year. In addition, SMBs that are able to make effective use of data and analytics see an average revenue increase of 6.3% and a cost reduction of 5.8%. And with personalized marketing campaigns having a six times higher conversion rate compared to non-personalized campaigns, SMBs can also increase their marketing ROI by up to 760%.


If you are a business owner or operator looking to improve your bottom line and grow your business, consider investing in AI and automation.


Contact DigiForm Solutions to learn more about how we can help you implement these technologies and realize the benefits of AI and automation for your business. With our expertise and assistance, you can experience a positive ROI and achieve your business goals.





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